No matter what type of product your company delivers, Direct Store Delivery (DSD) and Route Accounting operations are multifaceted. Mobile workers handle a wide variety of tasks – from the physical delivery to order invoicing and providing customer service. The overall performance of your DSD/route accounting operations depends on how efficiently and effectively your mobile workers can perform these tasks.
If your business is using paper-based forms, your mobile workforce captures information throughout the day using paper and pen. Time spent collecting information by hand also increases total time per delivery or service, resulting in fewer deliveries per day. The information collected has to be entered into your computer system, causing delays in the order-to-profit cycle. Throughout the process, collected data is compromised due to hand-writing and data-entry errors. The lack of real-time communications impacts the overall performance of your DSD/Route Accounting operation.
Paper-based processes result in costly labor intensive processes and cause bottlenecks in the flow of information throughout your business. With a real-time connection to your system, your workers can perform virtually any task, on the spot. Wasted time is eliminated, streamlining your business processes and reducing cycle times throughout your operations.
Some key benefits of real-time wireless data collection:
- Eliminating paperwork improves driver productivity by allowing your existing mobile workforce to make more stops per day
- Automated data capture increases data accuracy and visibility, eliminating costly errors
- Real-time invoice processing reduces order-to-profit cycle time
- Improved customer satisfaction, retention and perception of your brand
Read more about how to achieve peak efficiency with best-in-class mobile technology in this application brief from Motorola.
You can also find information on Motorola’s new MC9500-K, designed specifically for use in these operations. The MC9500-K is built rugged for life out in the field and has all the features and functionality required for workers to perform virtually any task, anywhere, all on one device.
You download the MC9500-K datasheet here.
Using the right technology to become leaner and more efficient will help you serve your customers better. You can count on our experts to help you find the right mix of equipment and wireless technologies that fits your needs and budget – from labels and software to printers and scanning devices and more.
For more information on wireless data collection or to talk with a General Data expert about your specific needs, call at 1.800.733.5252 x6473 or send us an email here.
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